topic Re: Sony E Reader in eReaders

Sony E Reader

ceeker — Mon, 23 Jul 2012 10:51:09 GMT

Hi can anyone help plz?

after downloading my last E book my sony prs600 screen became distorted and the pc wont recognize it although it lights up red as charging .

I have purchased a new usb charger for it but same re action

I have reset it a dozen times and no change

I have only had the E reader for 15 months and I cant afford a new one,and definatly not going to want to buy a new Sony

Ive tried all the trouble shooting tips but no its still dead.

Is this resonable to expect a Sony E Reader to last only 15 months

just after the garantee has expired?

cee

Re: Sony E Reader

sehuxle — Mon, 23 Jul 2012 15:04:46 GMT

Im afraid to say but your screen is broken. No amount of resets or new cables will fix it.

The only thing is get it fixed by Sony or buy a new reader.

Re: Sony E Reader

carpetmojo — Mon, 23 Jul 2012 15:16:07 GMT

The appearance of the screen would seem to indicate sub-strata damage i.e. damage to the screen which has fractured the thin glass -ink layer beneath the top surface.

This can be due due to impact on the screen, or, more likely, twisting force - like the unit dropping onto a hardish surface on one of the corners, or an elbow on the back in bed/on sofa ! A hearty dog-paw has been known to do the trick......

And this applies to all ereaders that use e-ink, (e.g. kindle, Kobo, Bookeen, etc...) not just Sony.

And yes, a lot of people may be thinking "I dropped mine 6ft onto the pavement, and it was perfectly OK" or similar.

Well, you were simply lucky ! It could happen a few times, but on the 5th occasion you could be unlucky - or it might be the first time. Lady luck, I'm afraid.

The only answer is to have the screen replaced - but as this will probably cost the price of a "reduced" T1 - which is a great piece of kit - it would seem a bit pointless.We don't seem to get refurb's in the UK , so that's out.

The 600 generation is still available I believe, but you'll have to hunt - ebay probably, but "caveat emptor" - let the buyer beware. Be very cautious anyway !

And should you wish to claim under the Sale of Goods Act, don't forget your contract is with the seller - not Sony - and they are who you should contact, and whatever they say, that's the law - they are liable, if the unit's faulty/not as described/not fit for purpose.

But at 15 months, you'd be on a sticky wicket - which, to be honest, you are anyway due to the type of damage.

Sorry......

Re: Sony E Reader

ceeker — Tue, 24 Jul 2012 13:23:29 GMT

thank you for taking the time to both read and look at my photo of the e reader I have not droped or damaged the reader in anyway that is a fact Im sure about . But .. when I brought the reader it was slightly reduced and marked as cosmeticly marked.

I guess this was the reason .. something that I could not see . Id advise others to not buy one described as this was. Hard lesson to learn

but once again thanks to both carpetmojo and sehuxie for your replys .

Re: Sony E Reader

carpetmojo — Tue, 24 Jul 2012 22:26:34 GMT

Yup. "cosmetically marked" is a bit of a flag really - if it's marked on the body, it has suffered some "truama", if you can say that about an inanimate object ! Very very careful examination might have revealed a tiny speck on the screen which could have been a result of this - and it's now gorn kapuut......

Steer clear of anything with this technology that has evidence of mistreatment, basically.

Only go for it if you're prepared to gamble !