topic Can't connect new Sony Tablet to BT Home Hub in Tablets

Can't connect new Sony Tablet to BT Home Hub

marashfo — Sun, 09 Oct 2011 09:34:19 GMT

Hi guys,
Just bought a Sony Tablet but cannot for the life of me get it to connect to my BT home Hub router.

When I scan for Wireless routers, my router signal strength shows up as 'excellent'.
I enter the WEP key and it tries to connect.

The tablet then says: -

"Obtaining IP address"
"Not in range"
"Disabled, secured with WPA/WPA2 PSK"

No matter how many times I delete the connection, enter the WEP key carefully, the same thing happens.

I've tried: -

Resetting the Tablet (Both soft and hard reset)
Completely resetting the BT home hub to factory default

Removing all the security on the BT Homehub as a test to see if it's a key issue
Changing the channel on the router from 'Smart' to every channel from 1 to 11
Turning off every other wireless device in the house

Even when I try to connect when I'm in the office, 2 foot from the route, still nothing!

The annoying thing is that when I first switched it on and entered the router key it connected for about 5 minutes and gave me web access. Then, in the wireless panel it kept on flashing very quickly between : -

"Out of range" and "Disabled, secured with WPA/WPA2 PSK"

If anyone can offer any words of wisdom I'd be very, very grateful. I've spent an entire Saturday trying to get it to connect - driving me mad ;-(

Thanks

Can't connect new Sony Tablet to BT Home Hub

amillionbytes — Sun, 09 Oct 2011 13:39:31 GMT

Oh and in the words of someone mad:

:NEVER

::LEAVE

:::YOUR

::::MAGIC

:::::WIND

::::::OPEN

I.e. never leave your WiFi without security turned on.

Even if that's the only way you can get your tab to connect.

Can't connect new Sony Tablet to BT Home Hub

amillionbytes — Sun, 09 Oct 2011 13:45:18 GMT

There's another post a little lower down with a guy who had wifi connection issues, but to a different wireless router. He got a replacement; check below to see what happened!

https://www.sony.co.uk/discussions/message/696891#696891

To check strength and stability of WiFi signal getting to your tablet use Wifi Analyzer:

https://market.android.com/details?id=com.farproc.wifi.analyzer&hl=en

... assuming you can install it with some kind of web connection ... haha! :smileymischief:

I'd suggest that as a very first step, you turn off wireless security: if you can't connect but other devices *can*, you know it's a tab issue. If it does work, step up to WPA 1. Then if that works, you can try WPA2, and if that works, you owe me cake.

I have issues with WPA2 between manufacturer's devices more often than not... so I have finger's crossed that it's just that.

Can't connect new Sony Tablet to BT Home Hub

Watashiwateshdes — Mon, 10 Oct 2011 08:09:25 GMT

I also have the same Home Hub (new black one?) and not has any problems other than when I lose Internet to the whole house which is annoying. Left my WEP enabled and no problems in connection.

Have you tried any other wifi spots? It might just be a possibility an issue with the Tablet if it fails to connect anywhere else.