https://community.sony.cz/t5/other-tvs/appalling-sony-customer-services/m-p/1346646#M16684 Complaint No 8775072 How do you get past the Customer Services front man with the scripted replies and get your concern acknowledged by persons in authority and who will take responsibility, preferably with conscience and a sense of fair play?<BR />Why is it so difficult to get an equitable solution without resorting to litigation?<BR />We are not all fools and resent being treated as such.<BR />Mediators, would you like to comment?<BR /> Mon, 23 Sep 2013 18:21:16 GMT STEVEB1244 2013-09-23T18:21:16Z https://community.sony.cz/t5/other-tvs/appalling-sony-customer-services/m-p/1346646#M16684 Complaint No 8775072 How do you get past the Customer Services front man with the scripted replies and get your concern acknowledged by persons in authority and who will take responsibility, preferably with conscience and a sense of fair play?<BR />Why is it so difficult to get an equitable solution without resorting to litigation?<BR />We are not all fools and resent being treated as such.<BR />Mediators, would you like to comment?<BR /> Mon, 23 Sep 2013 18:21:16 GMT https://community.sony.cz/t5/other-tvs/appalling-sony-customer-services/m-p/1346646#M16684 STEVEB1244 2013-09-23T18:21:16Z https://community.sony.cz/t5/other-tvs/appalling-sony-customer-services/m-p/1346784#M16685 <P>contacted sony twice regarding problem with my tv kdl-46ex503 no reply!</P> Mon, 23 Sep 2013 19:07:52 GMT https://community.sony.cz/t5/other-tvs/appalling-sony-customer-services/m-p/1346784#M16685 bobbi100 2013-09-23T19:07:52Z