topic Re: KDL-48W605B : does not respond to remote control and restarts itself over and over in Other TVs

KDL-48W605B : does not respond to remote control and restarts itself over and over

Oleksand — Sun, 28 Jun 2015 07:45:50 GMT

I've bought Sony Bravia KDL-48W605B few months ago.

From the very beginning there were an issue: TV did not respond to the remote control. But it was really rare, like one or two times per month. TV restarted itself and worked normally for a some time.

But after the last firmware update (PKG2.303EUA) it just gone crazy: restarts itself over and over with few seconds interval.

I went through troubleshooting with guys from Sony Technical Support including power reset, factory reset , etc. Twice. it worked out for few days. And then I am getting same problem again.

Re: KDL-48W605B : does not respond to remote control and restarts itself over and over

Anonymous — Sun, 28 Jun 2015 09:39:31 GMT

Hi there

Have you tried unplugging all connected devices to the tv - just leave the power plug and aerial connected and see what happens.

If that doesnt help, Unfortunately in your case, I think it is time for you to either claim a warranty repair or an exchange from the retailer you purchased it from - as you have done the usual factory reset.

Cheers

Re: KDL-48W605B : does not respond to remote control and restarts itself over and over

Oleksand — Sun, 28 Jun 2015 10:12:52 GMT

Actually I don't have any external device connected to tv

Re: KDL-48W605B : does not respond to remote control and restarts itself over and over

Glitches — Tue, 04 Aug 2015 06:51:14 GMT

I have the same issue. I use a CA-module for my digital TV card and if I remove that it works normally. I had a box I could use instead but i hope they fix this issue.

Re: KDL-48W605B : does not respond to remote control and restarts itself over and over

tweety2b — Tue, 04 Aug 2015 09:50:46 GMT

Hi Guys,

Not sure if it will help but did you have a look at this: http://www.sony.co.uk/support/en/content/cnt-hn/prd-tvhc/rebooting-loop-tv

Cheers

Nico