topic Re: BDP-S390 - SSL Auth error since firmware update in Home Cinema, Projectors & Players

BDP-S390 - SSL Auth error since firmware update

tombates2 — Sun, 06 Oct 2013 09:03:31 GMT

Hi guys,

I'm having issues accessing a particular web service since firmware update - BBC iPlayer.

Netflix still works fine.

Can access iPlayer but when I try to begin a stream having selected a program, the following display shows:

***

SSL Alarm Display

The security of the target peg cannot be confirmed. An error has occurred during server authentication

***

I've tried manually setting the IP of the player, and connected succesfully but that didn't solve the issue. I've also tried a reset of internet and network settings and reinput the wireless details etc... still no joy.

Does anybody have any advice - and if not, is it possible to roll back to the last firmware version? Seems like Sony has just broken my Bluray player

Thanks!

Re: BDP-S390 - SSL Auth error since firmware update

tombates2 — Sun, 06 Oct 2013 09:04:23 GMT

Just to add - my firmware version is currently: M11.R.0493

Re: BDP-S390 - SSL Auth error since firmware update

Roshilton — Sat, 19 Oct 2013 17:01:29 GMT

I have exactly the same issue. Does anyone have a solution?

Re: BDP-S390 - SSL Auth error since firmware update

nearlyfunny — Mon, 04 Nov 2013 21:41:30 GMT

Hi,

Did you ever find a solution to this please? I'm in exactly the same position and not very happy!

Thanks

Re: BDP-S390 - SSL Auth error since firmware update

nick_l — Wed, 06 Nov 2013 14:29:55 GMT

I too am getting this, has anyone found a solution yet, I can use lovefilm perfectly but iPlayer keeps giving this message. I have tried using both wireless and direct ethernet connection and get the same. My sky box has no trouble connecting to bbc iplayer and downloading, my pc also connects to the bbc and streams ok, so looks like my router settings are all working ok.

Nick

Re: BDP-S390 - SSL Auth error since firmware update

Anonymous — Wed, 06 Nov 2013 14:47:27 GMT

Hi all

Has anyone tried a factory reset of your bluray player? I know the orignial poster said that they have reset network settings, but a factory reset may flush things out?

Cheers

Re: BDP-S390 - SSL Auth error since firmware update

nearlyfunny — Tue, 19 Nov 2013 22:43:32 GMT

Yep - it's worked for me. Had tried resetting network settings to no avail, but factory reset has cured it. iPlayer now working again at last!:smileyhappy:

Re: BDP-S390 - SSL Auth error since firmware update

Noodle999 — Mon, 02 Dec 2013 17:44:21 GMT

Hello all,

I have exactly the same problem with a BDP-S1100, however it is not cured by a Factory Reset.

Does anyone have a solution?

Cheers

Re: BDP-S790 - SSL Auth error since firmware update

TonyBC — Fri, 27 Dec 2013 17:56:57 GMT

Factory reset twice and network reset twice, re setup network and now i player working

Re: BDP-S390 - SSL Auth error since firmware update

bluesbrad1 — Tue, 31 Dec 2013 07:45:33 GMT

Second time of asking and factory reset sorted it.

Would like to know from sony what the cause is, but happy that it is working.

Thanks for your help

Re: BDP-S390 - SSL Auth error since firmware update

Catmambo — Tue, 31 Dec 2013 10:21:00 GMT

Great, glad its working. Could be one of a number of things, but software not hardware. SSL as you may know is a security protocol used to secure connections from interference, so likely something in the chain wasn't handshaking properly with the device. So Factory resets normally flush these kind of issues. Odd it had to be done twice, but good its fixed...

thanks

Re: BDP-S390 - SSL Auth error since firmware update

bagman_66 — Tue, 28 Jan 2014 15:15:04 GMT

I have to do a factory reset every few days. It drives me crazy. I have contacted the BBC about it so will see what comes of that.

Re: BDP-S390 - SSL Auth error since firmware update

wnstnybt — Sat, 29 Apr 2023 08:40:07 GMT

1. go to the internet browser on the BD device, 2. enter url of the site that is inaccessible due to ssl alarm e.g. www.youtube.com; the 'security of target page cannot be confirmed an error has occurred during server authentication' will display but with an option to turn off the ssl alarm. 3. Select turn off option. 4. Now go back/exit the browser and open the YouTube app. DONE and SOLVED! No need to reset internet settings.

Re: BDP-S390 - SSL Auth error since firmware update

John99909 — Fri, 01 Dec 2023 23:35:49 GMT

I have the s490 and have the exact same issue. Running the latest firmware. The resetting to factory default isn't resolving the issue either. Please help. I just need iPlayer working.