Issue with Enhanced HDMI signal after updating to Android 7 (49XD8305, UK)

[leeming101]

I've updated my TV (49XD8305) this evening to Nougat. (https://www.sony.co.uk/electronics/support/lcd-tvs-android-xd83xx_x83xxd-series/kd-43xd8305/download...)

The update is great and the TV is performing much better (so far), however I am no longer able to use my PS4 Pro with HDMI signal format set to Enhanced format. It remains on a black screen with 'No signal'.

I've tried 3 cables now to no avail. The only way to get the PS4 working is to go back to Standard format. Anyone else had these issues?

[Anonymous]

Hi there 

As this happened after the update, I would advise you to perform a factory reset of the TV and see if that fixes the problem.

Cheers