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Missing pixels on Brava 4K KD-55XD9305

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devesip
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Missing pixels on Brava 4K KD-55XD9305

A line of missing pixels on my 3 month old Brava 4K KD-55XD9305 which can disappear when turned off and back on again is this a permeant issue that will require it to go back to sony?

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Anonymous
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Hi there

 

If you have a whole line of 'dead' pixels on the screen, this would indicate that the TV needs inspecting/repairing from an authorised Sony repair centre as its most likely a hardware fault.

 

See:

http://services.sony.co.uk/support/en/repair/asc

 

Cheers