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Netflix update knocked out HDR - KD-65XG9505 - Device Model Sony_Bravia 4K UR2

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DuncanHeath
New

Netflix update knocked out HDR - KD-65XG9505 - Device Model Sony_Bravia 4K UR2

A recent Netflix update I think on 4 October UI Build 20221004_22435-gibbon is only allowing playback in Ultra HD 4K and not 4K HDR. It's fine on Disney+ and Amazon Prime apps allowing HDR options to kick in and if I watch through Sky Q all the relevant Netflix shows available with HDR are flagged as 4K HDR but in the Native app on the TV its only showing now Ultra HD 4K and very annoying. I have unplugged the TV done a restart uninstalled the update back to factory version of Netflix but still not working. Assume I just have to be patient and hope a subsequent Netflix update puts it back as the native app quality is always better than watching it through the Sky Q app. 

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
LGSAMy
Member

Log into Netflix go to Settings and click on Test participation and turn off .
Good luck

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2 REPLIES 2
profile.country.GB.title
LGSAMy
Member

Log into Netflix go to Settings and click on Test participation and turn off .
Good luck

profile.country.GB.title
DuncanHeath
New

Thanks, great that worked ! Wonder why Netflix support didn't suggest that after spending half hour on online chat with them they just took the version number down and said they would look into it !