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Sony 55XE9005 - Image Flickers/Pulses

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andy0011
Explorer

Sony 55XE9005 - Image Flickers/Pulses

I purchased this TV in November and have been very pleased with it since then but last night I came home and turned it on and quickly noticed that the image seemed to be flickering/pulsing about twice a second.

 

I tried different inputs and connections and it is present on them all so I tried a factory reset but that had no effect.

 

Is this a known fault and if so is there a solution?

11 REPLIES 11
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Ander84
Member

You have been very lucky!

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dacoope82
Explorer

I have this problem as well - Starts with faint flickers in upper left area of screen and then the dreaded 4 flashIng red LED.
Watching something in 4K seems to make it worse although not exclusively.

I disconnect the mains and try rebooting after a couple of minutes. Sometimes it’ll work - but sometimes it doesn’t even complete the Android animated logo before the red 4 x flash LED occurs.

I reported the issue to John Lewis (under their 5 year guarantee) who sent out a repairer who took it away and changed the main board. The problem returned after a week and a half.

Now I’m trying to get it looked at again !

I purchased the TV in May 2018