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I've acquired new camera Sony Cyber-Shot DSC-HX400V this happy week

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laylahcarrillo
New

I've acquired new camera Sony Cyber-Shot DSC-HX400V this happy week

During a week I made numerous pictures. Some of it I decided to process in Adobe Photoshop CC. Couple of hours ago I've almost done my job, but one of .psd files troubled. A part of image was lost when I opened it. I tried to repair psd file via some tricks I knew, but it didn't work out.

2 REPLIES 2
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IamNic
Expert

Hello @laylahcarrillo,

 

you should get in contact with the Adobe support, since Sony has nothing to do with the software.

 

- Nic

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Gilkinney
New

Another long-shot technique in Windows is to see if there's a Shadow Copy of your file (copy from a restore point). Right-click on the file, choose Properties from the list - in the Properties box, choose the Previous Versions tab. Hopefully (in theory…) there'll be a useable previous version to choose from. These instructions are for Vista. If the tab is not there, do a search for instructions for this feature on your operating system.

 

But in case nothing of resources that advise specialists can't assist you, choose one of the following ways...

https://helpx.adobe.com/photoshop/kb/file-recovery-photoshop.html

https://download.cnet.com/Recuva/3000-2242_4-10753287.html

https://onlinefilerepair.com/en/photoshop-repair-online.html