Camera image looks like it lacks details

[santhan1]

Hi, I am from India. After the lollipop upadate, my Xperia m2 dual( 2302) camera shows some isues. Its image looks like artistic picture, lacks details. When zooming its feel too bad. Is any one have this issue?

[xavinux]

Hi @anemos11

Please, try the above posted suggestions. I'm at disposal for any question.

[anemos11]

Thank you for your quick response. I did everything you said but problem remains.

[xavinux]

Hi @anemos11

You have tried both suggestions, boot device into safe mode and repairing with PC Companion ?

[anemos11]

Yes i tried both.

[xavinux]

Hi @anemos11

Don´t know if you´ve ready try the other suggestion posted, but you can also try from your Home screen this:

1. Tap the Application screen icon.
2. Find and tap Settings -> Apps.
3. Swipe to the All tab.
4. Find and tap on Camera
5. Tap Force stop -> Clear data.
6. Restart the phone.

Be aware that next suggestion will reset all settings of your apps but if nothing seems to solve this issue you can go to Settings -> Apps -> tap the 3 dots -> tap on Reset app preferences 

[anemos11]

I have all ready tried it but nothing happend.

[xavinux]

Hi @anemos11

Which version of Android OS is your device running ?

[anemos11]

5.1.1 lollipop  18.6.A.0.175

[xavinux]

Hi @anemos11

In this case you have to consider visiting a sony service:
http://www.sonymobile.com/global-en/support/contact-us/

[anemos11]

Thank you.