Join now - be part of our community!

can't find "my xperia" service/ app

SOLVED
myrtw_hotmail
Visitor

can't find "my xperia" service/ app

Hello,

I am trying to find and activate the "my xperia" service allowing me to locate my phone or erase its content if lost. It's not in the Settings --> Xperia --> my xperia as it sould be because there is no Xperia in my Settings (!!!).

I recently upgraded my phone to the 15.4.A.0.23 version, and I should be able to find all that.

When I try yo go to the Update Center --> Apps, the phone is not showing the missing "my xperia" app as a possible update, while saying I am up to date.

I searched all of the applications from the application button, "my xperia" is nowhere to be found. But... and that's the most weird part, when I demand the list of all applications from the Settings --> Apps --> All, "my xperia" is in the list (!!) but with NO information whatsoever on the location of the app in the phone and NO possibility of opening or managing the application listed.

Any suggestions, you guys?

Please?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.RO.title
_alexdon_
Expert

So you can find it under settings-apps-all?And if you go to settings-security,there is not?

alexdon

View solution in original post

11 REPLIES 11
profile.country.RO.title
_alexdon_
Expert

So you can find it under settings-apps-all?And if you go to settings-security,there is not?

alexdon
profile.country.GB.title
Uliwooly
Expert
profile.country.GB.title
Uliwooly
Expert

You can use Google's service too

google.com/android/devicemanager‎

myrtw_hotmail
Visitor

Exactly.

It's in the settings --> apps --> all

but not as a"widget" or anywhere else...

weird, ha?

myrtw_hotmail
Visitor

as a last solution I guess...

myrtw_hotmail
Visitor

Should I reach google.com/android/device manager from my androïd or PC?

profile.country.RO.title
_alexdon_
Expert

You could use google device manager.Did you check uli's link?

alexdon
myrtw_hotmail
Visitor

Wait! settings -->security, you say?

I haven't checked in security, they never mentionned it should be in "security". But I'll give it a shot.

Yes!!  it's in there!!! 

XD

Thanx so much you guys!!

I've been stolen like 3 Xperia devices in 2 years, I think I can definately use this app!

Thank you again :)))

profile.country.RO.title
_alexdon_
Expert

Yes,in security it is.Good luck with searching.

alexdon