Change the hardcase

[Daruma69]

Hei, i have using my M2 for 1 year now, until the problem come suddenly.

So when I want to change my sim card, I have yo open the flip right? But when I opened it, the flip was broke up, but no broke like it can be close it up again, but the outer plastic get peeled of.

I contact service center of my country for asking an opinion about it but still doesn't get respind, even now had been 3 days. I need response that chan I change the hardcase? If yes, how long will take it about? And for the information, I just open that flip now, for the rest, I never open it even it needed.

Thanks.

[Uliwooly]

@Daruma69 did you called them or email them? if you email them they probably have been on their days off since its the weekend, what if you call them? 

[Uliwooly]

@Daruma69

Are you referring to the SIM card flap/cover? 

http://support.sonymobile.com/global-en/xperiam2/userguide/Assembly/

[Daruma69]

Hemp you're right, guess I have ti be patient. I'm sorry for forgot that I mail them at weekend.

Yes, that's it, sim/micro sd flip cover. In my M2, the outer plastic had been peeled of.

U know that the glossy one, it tears apart. I don't know what am I have to do about it, and there some black spot, like the color had been ripped off from white to tbe black. I'm sorry that my English isn't really good....

[Daruma69]

And there's so much typo.... I'm sorry for that too....

[Uliwooly]

@Daruma69

No problem, keep us updated. 

[Phy]

You can also buy the covers on amazon or ebay.

[Daruma69]

Hemp, it's not about the covers... It's about the body of the phone..
And until now i'm using cover for protect it, but i don't know why some fragile spot like sim/sd card flip cover got peeled off..

And i just open it when I need it.

[Daruma69]

I want to update this topic that I didn't get any email from Sony until now.

What should I do? Am I just going by to local service center? I was scared that u know, about how long duration for fix the phone.

Before that, I want to check it via email..... It's frustating seeing my smartphone getting worst look like right now

[Uliwooly · Accepted solution]

@Daruma69

You should call them or use livechat. Also, they will have to look at the device to check the extent of the damage.