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Front camera is not working....The phone is new

Gabel
Visitor

Front camera is not working....The phone is new

Very bad experience with the Sony Experia M4.

Yesterday I received the phone in my house. I was very excited, and I took a big disappointment.

I tried to make pictures, and has given me the camera error, unknown error.

I did everything recommended in the website, I restarted the phone, I went into settings, camera, clear data, and nothing.

I try to download the computer program, PC Companion, but I can not, It said that I lost the connection, but I have internet..that why I think it is a problem of the website.

The trouble, I have to go to a store, and I have no time for that, let the phone, unable to communicate and stay for who knows how much longer.

If I could change that Sony Xperia M4 for another brand, I would do it without thinking, but I have a two-year contract with the telephone company with which I bought, so I have to wait two years ... what a pity.

10 REPLIES 10
Maggiemp
Visitor

Hi I carried out all instructions for camera  fix and they didn't work phone is only a few days old

Is they anything else I can do