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Hello.
Today I tryed updating my phone to lollipop 5.1.1. , but something went wrong and now i can't even start my phone. When i go to Sony PC Companion I tryed to go to support zone and repair the device, but i had no luck. It is always saying that i have no internet connection, but i do. I deactivated the firewall and my anti virus, tryed again and the same thing happend. What should i do? Please help?
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Hi @Stojko
Press the 3 buttons Power, Volume down and Volume up for about 8-10 seconds and then release them, check if the Sony logo appears. Also try booting into Flashmode as explained here. I´m at disposal for any question.
Hi @Stojko
You can try to install Lollipop using Flashtool as explained here. I´m at disposal for any question.
Hi @xavinux
It says here that i need to enable usb debugging, but i can't power up my phone. Is there another way?
Hi @Stojko
Press the 3 buttons Power, Volume down and Volume up for about 8-10 seconds and then release them, check if the Sony logo appears. Also try booting into Flashmode as explained here. I´m at disposal for any question.
i have the same problem, i have the sony logo appearing ater pressing the power and volume up but after that lightly black screen appears and no more.please help, some solutions.thanks
Hi @zeddlambert
You can also try installing Lollipop using XperiFirm and Flashtool as explained in the following link:
Note: In the last version of Flashtool XperiFirm has been included.