M4 AQUA Restarting itself and shutting itself down.

[M4AQUAFLOP]

I just got the phone on July 6. Within 2 hours of starting it up at the store it had restarted itself. In  72 hours the phone had 58 System Incidents. Went back to the store had the hardware & sim card replaced. Now the new device is doing the samne thing, but worse! Since July 11 till now I have had 99 System Incidents!!! What is the problem?? I tried doing all the resets and PCC, unloading apps & their updates... Still resets every 20mins or less... Sometime it just completly shuts down! 2 Brand new out of the box devices faultly? Or is it a hardware issue.. I called sony support, they claim (as well as my service provider Virgin Mobile) that I am the first person in North America to be having these problems with their new phone!! The chances I got the only 2 defective ones in a row. I think the odds are to small... Can anyone enlighten my situation or offer suggestions?? I waited 4 years to get a new phone... Maybe I should have waited longer

[M4AQUAFLOP]

I was having the exact same problem. Annoying when it decides to restart while your on a long distance phone call... I ended up getting my 3rd M4 Hardware and didnt transfer any of my old information over to it. This one has had no problems so far. But I have kept stamina mode off. I think it was possibly a bug or faulty data getting transfered to the new devices... Also have you installed the recent update?

[corey1987]

Mine is doing the same thing. This is now my 3rd phone! I am sick of this shut!

[M4AQUAFLOP]

When you got your first M4 did you transfer data off your old phone (Like contacts & pictures) to it? And have you installed the update?

[Reiko27]

Hi All,

Can you also please help me how to resolve same kind of issue? Have you fix your units?

[Bw25]

I bought a new SD card and put that in a few days ago but I am afraid it still does it. Mine is currently becoming non responsive a couple of times a day on average although sometimes it will do it several times in a few hours. I have not as yet had it do it whilst in use. 

There are several threads on here concerned with this issue. Good luck.

[onshoreterror]

Hi Everyone,

Looks like this seems to be a reoccuring issue!!! I purchased my phone on August 4th and it has shutdown 20 times already. So frustrating!! I don't know what to do about it. Virgin Mobile won't help at all!! I waited 3.5 years to get a new phone and I'm stuck with this piece of crap!!! 

[GeraldaquaM4]

Hey so I got 2 phones, both m4 aqua's, one is good and the other won't start up. It just keeps rebooting constantly. Has anyone else has the same problem as I am Having?

[M4AQUAFLOP]

I did the exact same thing as you. Totally not worth the wait lol. Have you tried a factory reset? And try running the phone not in Stanima mode. 

[Adam_R]

I'm having the same issue and have been trying a variety of permutations of Stamina Mode options to overcome it.

HOWEVER

I am noticing that when the phone comes back up, Xperia Home's data is corrupted - i.e all the icons in my app tray have the SD badge. 

Switching to Simple Home, clearing the Xperia Home data and switching back clears that.

I also have to re-add Xperia for Facebook.

So I'm thinking its the launcher that has this problem. Wondering about trying to run it in Simple Home for a while.

[Adam_R]

Just installed the Google Now Launcher as the nearest in look and feel to the Xperia one ..

Let's see if I get another freeze