Mobile Phone Locked - Urgent

[cd3]

when doing an upgrade on Sony PC companion the mobile phone blocked and now I can not boot.

what should I do?

THX 

[Samuel1]

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

[cd3]

Thank you for your reply. 

I already tried to repair the mobile phone on PC companion, but says the mobile phone is not  connected. In this case, how can I try to repair?

Thx

[Samuel1]

Open up Support zone > Update phone software > Repair phone software, did you try this? If this doesn't work or help, you should send in the phone to a service center for repair. 

[squrrel]

Please try to press the reset
Cover with sim cards  :smileysmileywink:

[cd3]

still doesn't work 

[cd3]

I will try once again ...

[squrrel · Accepted solution]

Please try to uninstall still  PC companion and re-install  

[cd3]

Thank you Squrrel and Sony It's working now ... IUPIIII :smileysmileythumbsup:

[squrrel]