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My M2 stopped working today

SOLVED
Elantramax
Visitor

My M2 stopped working today

 I don't know what happened. Today the phone was working fine. This afternoon I go to check for messages, Looks like the Screen got cracked. But there is no damage to the outside glass. It was just sitting on my desk for a couple of hours.

 Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

@Elantramax

Long press on the widget > drag it to the X 

View solution in original post

10 REPLIES 10
Jake-SonyXperia
Champion

Hi Elantramax,

Welcome to the community, 

I am really sorry to hear this, in such a case I can only advise that you speak with our customer care line, they may be able to help.

Please use my signature below to find contact details.

Elantramax
Visitor

 I am not sure if I have any Warranty left on this phone. Was purchased 2014. I don't remember the date.

profile.country.GB.title
Uliwooly
Expert

@Elantramax

your local Xperia care should be able to tell you if your phone has any valid warranty. 

Elantramax
Visitor

I bought it over a year ago. Just bought a new one. The D2303 (White version) it was $5 cheaper. Just got it today. Trying to restore my Apps to what I had.

 How do I remove the "Whats New" from the home page? I did it on the old one. But forgot how. I did a Backup of the broken one. And ran Restore.

 Thanks

 Chris

Elantramax
Visitor

 I am looking inside th box. And now Wondering What model they sold me?? The supplied Charger has the Euro 2 Pins. And they supplied me with a Euro to NM15 adapter. But it seems to be working. As I have received a couple of Texts tonight.

profile.country.GB.title
Uliwooly
Expert

@Elantramax

Long press on the widget > drag it to the X 

profile.country.GB.title
Uliwooly
Expert

@Elantramax

You should ask the seller

Elantramax
Visitor

I did that this morning. I cant believe Sony put that there. It takes up a Big portion of the Screen. And its nothing but Ads.

profile.country.GB.title
Uliwooly
Expert

@Elantramax

could you elaborate?