not possible to register Xperia M4 Aqua Dual on www.sonymobile.com - no such model?

[valyo_bg]

Hello,

I'm trying to register my Xperia M4 Aqua Dual E2363 on Sony’s web site, but there is no such model? I have several conversations with Bulgarian Xperia Care Support Team (Service Request: 1-20252014595), but answer was that my phone will not be sold on the market in BG and this is a reason for not having such opportunity for the registration. Also they suggest me to try registering on Hong Kong’s web site, because regarding my IMEI’s, my phone is made are for their market. Unfortunately there is no Sony site with Xperia M4 Aqua Dual model inside – I check them all. By the way I buy my phone here in Bulgaria, but not from official Sony reseller. Main problem is that when I try to enter IMEI-1 or IMEI-2, every time I receive “Invalid IMEI” error. So seems that Xperia M4 Aqua Dual E2363 is officially NOT supported on Sony’s web site?

Regards,

Valentin

[Fabioalecxander]

Hey, uliwooly, this don't work. I dial *#06#, see the two imeis, but no one of them works. Both gives message "invalid imei format" when trying to register.

[Uliwooly · Accepted solution]

@Fabioalecxander

Odd, contact your Local support