the internal sd card is only detect by computer when connected using usb cable

[3680mm]

Cant detect the external sd card on my phone

[MarlonUk1]

is your sd card encrypted? or in anyway protected by password?

how about when you connect via Xperia Companion?

[CameronT]

Hi @3680mm,

Welcome to the community. Make sure your SD card is formated in FAT32 or exFAT. Xperia devices cannot read NTFS.