Xperia M2 - Auto rotate isn't working

[Unphased]

Hello forum members,

I got my Xperia M2 back a few hours ago after having it repaired. However I've noticed that the Auto-rotate refuses to work even with me looking in settings, display, Auto-rotate.

I've had no luck on getting it to work. Whether it's activated or not, it doesn't seem to respond to it.

As a last resort I've ended up here. If someone could provide a solution it would be greatly appreciated.

Regards,
Reece.

[Uliwooly]

Does it work on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Unphased]

Thank you for your reply. Auto-rotate works as normalbon Safe Mode and i read on the thread that it could be a 3rd party application that's causing it to fail when safe mode isn't on. Does that mean that it could be an application i downloaded after i got the phone that's causing the issue?

[Uliwooly · Accepted solution]

That's correct, its an app that you downloaded (not a preloaded app). it could be a battery app, taskiller, antivirus, ram app, etc.

[Unphased]

After shutting off my phone from safe mode and restarting it, the issue has resolved itself. Thank you for your help!

[Uliwooly]

Anytime

[greengumy]

In case it happens again:

Please read the accelelometer bug thread! 

The auto-rotate will stop again after you receive a longer call. The only way to enable it again will be to restart your phone. 

There are a bunch of people with this issue, and we keep waiting for a sollution... more info in the accelelometer bug thread. 

Alson we have tried a lot of methods . I have even sent mine into service. and the next day after I got it back i had the same problem again!

Good luck!

[maxray]

I think it is a proximity sensor bug, thats why when you have a longer call the accelerometer and compass stop working. Eventhough they could be different, the proximity sensor blocks them all. To avoid it when you have a longer call, just press the power button and talk like that. Tried by me and it works

[greengumy]

I have tried that... but it did not work for me. 

My M2 Aqua also has an issue with the proximity sensor(besides de accelelometer bug) . When i am receivig or giving a call, the screen doesen't always turn off, and I keep pressing stuff with my face...i managed to hang up on ppl as well. 

[maxray]

Try to reflash the rom, or repair using pc companion. Do you have the latest update C.1.13?