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Can't update xperia on PC companion!

SOLVED
Not applicable

Can't update xperia on PC companion!

Can anyone help me, when I go on to PC companion I follow the promps but for strange reason when I try to connect to the (MTP) Media Transfer mode PC companion say that It has lost connection!

22 REPLIES 22
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Uliwooly
Expert

turn off your antivirus and/or firewall then try again with SEUS (not pcc)

btw did you restarted your computer after installing PCC and SEUS?

try that if it doesn't work then

restart your PC then press F8 and select safe mode -> turn off antivirus and/or firewalls -> run SEUS

Don't forget to mark the Correct Answers & Helpful Answers

Not applicable

bootloader is locked (I don't have any advice that the software is modified). have tried both methods, not working. Slightly_frowning_Face

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Uliwooly
Expert

can you try with a different Internet connection

Not applicable

one more thing... my track id is not working, so my deduction is that i have an unlocked bootloader, but when i try to update it just says "update failed"

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Uliwooly
Expert

yeah indeed thats an indication that it is unlocked

this is how to lock your bootloader 

http://forum.xda-developers.com/showthread.php?t=1134335

Jawadkhalid89
Visitor

you must take care that your phone battery should be more than 50% otherwise it'll fail because i had also experienced this problem....  Try this i'm sure that you will be successful

Not applicable

I had a similar problem updating my Xperia Arc S phone using PC companion. I then stumbled upon this thread while looking for info and downloaded the Sony Update software. The update works.

I then tried PC Companion on my new PC, which runs on Windows 7, and it's workly perfectly. Documented everything on this Sony Android update web page.

Not applicable

I tried 3 times to relock the bootloader, not succefully Crying_Face

Now I have no method to update my phone Crying_Face

I have asked for help on xda forum, but no response.

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Uliwooly
Expert

Not applicable

can I find what method was used to unlock my bootloader? If it was unlocked by omnia, can I relock it? What others methods are to unlock the bootloader?