- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I've tried unsuccessfully to upgrade the firmware on my tv. Following Sony's instructions I downloaded the file and saved it to my laptop - and then transferred to a USB. On placing it in the USB slot in my tv the message comes up 'Newer version not detected - please remove USB'
The file I saved was zipped andI've tried both unzipping and leaving zipped but the result was the same. Any suggestions welcome.
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi there
You cannot upgrade the firmware on your TV because it is already on the latest firmware. Hence the reason why you got the message of "Newer version not detected"
Latest firmware is:
- Name: PKG3001EUA
- Date released: 04-10-2016
Cheers
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi,
have you try the unzipping by WinRar?
Your TV need this update?
Manolo
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Thanks for your comment.
I've tried unzipping with Win Rar. When I place USB in tv it identifies the USB device but the comment comes up 'There are no items to display'
Any other suggestions?.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
You can check the correct file size HERE and you can try to format the USB memory in FAT32 (File System).
Manolo
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Thanks for your helpful suggestions. I have tried still unable to update firmaware.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi @Wgjacks
Can you please reply back with the current firmware version that is installed on the TV?
- Turn on your TV and press the HOME button on the remote to display the Home Menu
- Navigate to Help category and press OK
- Select Customer Support and press OK
- Navigate to System Information and press OK
- On the TV screen, the firmware version number should appear like this: SOFTWARE VERSION PKG3001EUA
Cheers
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Thank you for your help in trying to solve this.
My current software is PKG3. 001EUA
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi there
You cannot upgrade the firmware on your TV because it is already on the latest firmware. Hence the reason why you got the message of "Newer version not detected"
Latest firmware is:
- Name: PKG3001EUA
- Date released: 04-10-2016
Cheers
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Many thanks!