Stuck Pixels on KDL-42W705B

[Blade3377]

Hi I currently have a KDL-42W705b which ive only had around 3 months, it has 2 stuck pixels in the bottom right hand corner. I'm just wondering if i can get it replaced free of charge? and If they can send me a new tv and I give the old one to the driver, as I dont want to be without a tv at all. Thanks.

[Anonymous · Accepted solution]

Hi there

From my understanding, Sony has a policy on the number of "stuck or dead pixels" that is allowable before an exchange - but its also the placement of those pixels too. 

I dont have this number to hand,however as the TV is rather new, your first port of call would be the retailer you puchased it from.

All else fails contact Sony Support : HERE and ask.

Cheers