TV needs updating but remote not working as BT box paired to TV.

[MarkyMerc]

I have paired my year old Sony TV with my BT box. TV now needs a software update. Can anyone advise what I need to do to update the TV, please?

 Thanks 

[EdwinaU]

Hi MarkyMerc,

Welcome to the community!

Can you tell us the model number of your TV so that we can find some advice for you?

Best wishes,

Ed

[MarkyMerc]

Ed,

it is a

KD43XD8305BU

Thanks

Mark

[LightFoot]

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@MarkyMerc wrote:

Ed,

it is a

KD43XD8305BU

Thanks

Mark

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Hi @MarkyMerc   You should note that your “year old” TV is a 2016 model. Instructions for a software update can be found https://www.sony.co.uk/electronics/support/lcd-tvs-android-xd83xx_x83xxd-series/kd-43xd8305/download...