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March 2019
March 2019
Owner account email is dead - cannot "Authenticate"
I lost access to my owner email address due to leaving my previous company, was a company email. I deleted the google account associated with this dead email, but this has locked me out of my tablet. I cannot "Authenticate" the owner account because the associated email account no longer exists. I tried a factory reset, but upon restart, the tablet still requests I confirm the owner.
Can I factory reset even the owner account?
2 REPLIES 2
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March 2019
March 2019
The best option is to contact the IT department of your past employer, they can probably give you access to the account, and/or contact Google directly and explain the situation.
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March 2019
March 2019
Thank you, uliwooly, the more I look into it, the more it looks like this is the best, if not only, option..