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Cannot call out and cannot receive a call

Mcd11
Visitor

Cannot call out and cannot receive a call

Already sent to Sony Service Centre for repair but same problem 

1 REPLY 1
Jonas
Master

Hi @Mcd11, sorry to hear about that. Slightly_frowning_Face

Do you know what they did at the service centre to repair the device? Usually you get a paper from the service centres where you can read about what has been done.

Is the device detecting the SIM card at all and have you tried with a different SIM card in the device? If the SIM card is detected, go to Settings > Network & Internet > Mobile network > Network operators and see if the search finds any networks > register on the one with a house icon.

Let me know how it goes!