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Low microphone volume

Meneerf
Visitor

Low microphone volume

when i'm having calls or send voice messages over whatsapp, it appears my microphone volume is very low, even when talking directly into the mic. 

i don't use any covers so the mic is free. i also don't use app's that would make the mic operate badly...

on the phone i can't discover mic options..

i hope sony can give me some answers on this.. it's a brand new phone and i'm a little dissapointed by this..

10 REPLIES 10
James250
Visitor

Hi I have run the diagnostics for the microphone - no sound. Secondary microphone is fine. Vodafone shop suggested a reset, after saving all of the data?

Is this likely to work or are they just fobbing me off?