Share your experience!
Como lo puedo solucionar ayer lo actualize y antes de que lo actualizará el cargaba hasta el 100% y Después solo carga hasta el 80%
As I can solve yesterday I updated it and before it was updated it loaded up to 100% and then only loads up to 80%
-GT
Hi @Leo1231208, let me see if I can help out here.
Your post has been translated to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.
Have you been able to try other chargers and cables or other power sources? It is always advised to use an original Sony charger and USB cable specifically intended for charging your device. Other chargers may be too weak or too strong as they may have a different electric current rating (mA). It is recommended that you use a charger that is plugged into a wall socket instead of using a computer (and USB cable) to charge your device.
Another thing that you can try is to reboot your phone in safe mode to see if the charging works better there. Safe mode is a troubleshooting mode where all apps downloaded from Play Store is temporarily deactivated, that way you can see if this behaviour is caused by a downloaded app. For more information on safe mode and how to use it, click here.
Try these measures and let me know how it goes!