MY SONY XA2 ULTRA NO LONGER VIBRA IN ONLY 4 MONTHS

[MARCOIVAN]

COMPRE UN SONY XA 2ULTRA Y EN SOLO 4 MESES HA DEJADO DE VIBRAR. UN PÉSIMO TELÉFONO UNA PENA QUE LO VENDA SONY. ESTA ACTIVADA LA OPCIÓN VIBRAR Y TAMBIEN HICE LA PROEBA DE SISTEMA Y YA NO VIBRA. 

BUY A SONY XA 2ULTRA AND IN JUST 4 MONTHS HAS STOP VIBRATING. A BAD TELEPHONE A PENALTY THAT SELLS SONY. THIS OPTION IS VIBRATED AND I ALSO DONE THE SYSTEM PROBE AND NO VIBRA.

gt

[Jonas]

Hi @MARCOIVAN, sorry to hear about this.

Your question has been translated to English as this is an International forum, please post any replies in English.

Have you tried if the vibration works when the device is restarted in safe mode? This is a good way to check if one of your downloaded applications is the cause of the vibration not working.

While the device is rebooted in safe mode, go to Settings > Support > Xperia tests > Vibration and see if it works in the test or not.

Let me know how it goes!

[Rsca]

Same thing happened to me, I followed the suggested steps without getting a good result

Me paso lo mismo seguí los pasos que proponen sin obtener buenos resultados 

[Jonas]

Hi @Rsca, sorry to hear that.

Your question has been translated to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.

If there is no change while the device was rebooted in safe mode, try performing a software repair using Xperia Companion, but remember to backup your data with the same program as the software repair will delete all data stored on the internal storage of the device.

Keep me posted!