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My xperia settings

05c4r
Visitor

My xperia settings

Reinicie mi xperia de fabrica y ahora que quiero configurarla no me acepta los correos de gmail me aparece un texto que dice "no se puede conectar con esta cuenta por un error desconocido intente con otra cuenta o inténtelo después de 24 hrs" 

Quise configurarlo con cuenta existente de google y como nuevo pero en ninguna de las 2 opciones me permitió hacerlo y siempre me sale ese texto de error desconocido, como puedo configurar mi teléfono sin batallar? De antemano gracias. 

Restart my factory xperia and now that I want to configure it, it does not accept me the emails of gmail I get a text that says "you can not connect to this account for an unknown error try another account or try after 24 hrs"

I wanted to configure it with an existing Google account and as new but in none of the 2 options allowed me to do it and I always get that unknown error text, how can I configure my phone without battling? First of all, Thanks.

gt

1 REPLY 1
Jonas
Master

Hi @05c4r, sorry to hear about this. Slightly_frowning_Face

Your question has been translated to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.

Do you see this message in the start-up guide or when trying to add a Google account? There is a inbuilt theft protection on the device called Google Device protection and in order to verify that you are the owner of the device after resetting it, you will need to login with the same Google account that was added in the device prior to the reset.

If you reset the password for the account, you need to wait 24 hours before you can use it to verify that you are the owner, so don't do it unless you need to.

Let me know if that helps!