phone app keeps crashing

[mr_judytje]

i've had my phone for a while now, and the "phone" system app keeps crashing the second i open it, i can't see any way to install/delete updates to try and get it to work again, i've tried force stopping it, but it doesn't do anything since it's already crashed anyways

[Jonas]

Hi @mr_judytje, sorry to hear that.

I can see that you have tried force stopping the application, but I would recommend that try and clear cache for the application and then start it up again. If that doesn't help, try clearing the application data and you can find both options if you follow the instructions below.

Go to Settings > Apps & Notifications > App information > Phone > Storage > Clear cache/Data > OK.

Let me know if that helps!

[mr_judytje]

I went looking around and in the desktop companion program I found the option for "repairing" an app, so I used that, and it worked

[Jonas]

Hi again @mr_judytje!

I'm glad to hear that you were able to solve this by using the software repair function in Xperia Companion.

Hopefully the application will continue to work as it should now!

Have a nice day and let me know if there is anything else that requires my assistance.