Share your experience!
I have a problem with my sony xperia XA dual (F3116) andiroid 6, build number 33.2.B.4.70
Make a backup, pay extra attention for WhatsApp, Signal and photos and do a software repair with Xperia Companion.
There will be a screen where you can tick something like "device isn't recognised or is a smartwatch"
That will help you pass the not being recognised.
When you restore do NOT restore everything. You might restore the app that was the cause of all problems.
Start with the most needed apps.
Good luck!
Thank you for replying
I tried to repair but sony companion not regonized my device in flash mode
I also format the phone but nothing happen