Join now - be part of our community!

Blank Screen

flying_high
Visitor

Blank Screen

Hello,

For about 3 weeks now I  have a problem with my Xperia ray, before & after phone calls text messages etc, the screen goes blank & I either have to wait at least an hour or take out the battery & restat the phone. Somtimes I can hear it ring but I can't answer. The phone is almost 3 years old & I updated the software last week.

The phone didn't fall or does it have a cracked screen.

 Is there anything I can do?

Thanks

3 REPLIES 3
Dr_Chris
Champion

I'm assuming that this was happening before you updated the software, so if that's the case, try reinstalling the software or resetting the phone and see if that helps.

Gambis
Visitor

YOU SHOULD DROP IT OUT AND BUY A NEW PHONE THAT'S WHAT SONY JUST RECOMMENDED TO ME 

COOL, EH? 

JUST DON'T DO THE SAME MISTAKE AND AVOID ANYTHING THAT HAS THE SONY LOGO ON IT

Minimo
Visitor

Hey flying high it's not a curable problem.....and Sony service really s***s..... Any way u can take the calls by pressing volume up button