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xperia mini pro restart

retakson
Visitor

xperia mini pro restart

hi, last night my phone was restarting after 10 minutes on wifi teathering. after that my phone rastart automatically few seconds after on. i tried remove micro sd and sim card but it doesn't work. now i can make it work on power charger plugged in. i read on some forum that this is not software problem. some people facing the same problem and reflashing didn't help. is it battery's problem? i bought this battery 3 months ago.

anyone can help? i don't wanna plugged in charger along day.

thanks before.

3 REPLIES 3
Alexander1
Champion

Did you try to reinstall/repair the phone software using PCC or SUS? 

http://www.sonymobile.com/update

http://www.sonymobile.com/global-en/tools/update-service/

You can try to start your phone in safe mode to see if the problem may be related to any 3rd party application installed in your phone: 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

retakson
Visitor

hi Alexander,

thanks for your answer.

i've reinstall phone software. it works, but the problem occured an hour later.

i can't enter safe mode. 1 sec after log in to safe mode it's restart again.

Alexander1
Champion

In that case I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information: 

http://www.sonymobile.com/global-en/support/contact-us/