Join now - be part of our community!

Xperia Z1 black screen then can't charging!!!

Kooors
Visitor

Xperia Z1 black screen then can't charging!!!

My Xperia Z1 is one week old. Three days ago, it started black screen several times every day. I have to force shut down and restart the machine.

Yesterday, the screen became black again. This time, it can't restart again. The start screen stuck between SONY and XPERIA several times, then the phone completely dead.

When I try to charge the phone, the phone blinking red light only. Now I can do nothing on it.

What can I do now?

5 REPLIES 5
profile.country.RO.title
_alexdon_
Expert

Keep it charging for 1 hour,then repair with SUS.

alexdon
kola
Visitor

keep it charging 10 hours

then try to update software through Sony Companion

try to turn off auto bright adjustment etc...

Kooors
Visitor

Charge 1 hour doesn't work. Seems the charging with some problems.

 The computer can't recognize the device during connection as well.

profile.country.RO.title
_alexdon_
Expert

Then charge it more,after that try the repair with sony update service.

alexdon
Chirsl
Visitor

Mine's doing the same thing! Anyone else have any advice? 
I'll probably just take the phone back under warranty.Seriously is making my Christmas difficult!