Xperia Z unable to select 2nd call on call waiting.

[tjtruckie]

Hi, My Xperia Z was working fine until I installed the latest update (4.3). Now when I'm on a call and a second call comes in I'm unable to answer the second call because within 1 second it goes to voice mail. The second incoming call appears on screen but diverts to voice mail. My contacts are not selected to go to voice mail. Is there an available patch for this problem?

[Jake-SonyXperia · Accepted solution]

Hi tjtruckie,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

When a handset uses a call diversion function in most cases it has been implemented from the network carrier, as network carrier codes are required to assign call diversion options.

Check the following, Menu > Settings > Call Settings > Call forwarding > make sure everything is disabled.

I then suggest contacting your network carrier and inquire with them about your account settings for call diversion.

Let us know how you get one.

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[tjtruckie]

All fixed. Thanks for your help Jake.