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Cannot install Bravia Cam on Sony Bravia XR XR55A95K (2022)

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jprice126
Member

Cannot install Bravia Cam on Sony Bravia XR XR55A95K (2022)

Hi can anyone help with a set up issue.  I set up my Sony Bravia XR 55A95K without the optional Bravia Cam.  Now I want to install the Cam but can't see how to do it.  It does not appear in the list of Settings/Remotes and Accessories so I have no way of selecting it to install.  I have been through the set up again but this time the set up doesn't ask me if I want to install the Cam.  I have done a soft reset and a hard reset and now I am out of options.  Before I take the TV back to factory settings and do a reinstall, is there any way to install the cam?  When I close the Cam shutter on the top of the Cam, the TV acknowledges that the cam is shut, but that's all.  I cannot get it to respond or connect when the Cam is "open".

 

13 REPLIES 13
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LightFoot
Specialist

Hi @jprice126    Just in case you haven't seen it, software version v6.5954 is now available which adds what I already have with v6.5929.

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jprice126
Member

oooh thanks so much for the heads up.  I hadn't seen this.  I have installed the latest update and the Cam works!!

I have no idea what to do with it yet but that's my next challenge:-)

 

Thanks again.

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jprice126
Member

The latest software update had resolved my problem.  Thanks so much for your input. 

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HannahEd01
Community Team

Hey, the update resolved the issue for me as well, thank you all ^^