KD-55AF8 Screen issues

[vancouver2007]

My KD-55AF8 has developed a line across the screen about 10 centimetres from the top. The picture above the line is clear but below a series of feinter lines down to the bottom of the screen. There is also a shadow about 10 centimetres wide from top to bottom on the right side of the screen. Has anyone had this issue?

Regards vancouver07

[Peter_S.]

Hi,

Can you please run a panel refresh from the menu and check if this fixes the issue.

https://helpguide.sony.net/tv/faep1/v1/en/07-01_05.html

If not, please get in touch with Sony Support.

Cheers

Peter

[vancouver2007]

Hi, Thanks for the reply. I have tried refreshing the screen but it's still the same so I have contacted Sony support a they are sending an engineer. 

Regards vancouver07