Join now - be part of our community!

KD-55XH9505 Orange Light

profile.country.GB.title
krmesse
New

KD-55XH9505 Orange Light

Hi there,


I think there may be a bug in the software for my TV. Every so often an orange light turns on just across from the Sony Logo on the TV. I’ve disabled OK Google and there’s no timers set, and the LED for MIC is disabled. The only way to turn the light off is to restart the TV completely. But after a period of time it’ll switch itself on again.

 

Is this a bug with the software, is my TV listening all the time even when I’ve disabled OK Google?

30 REPLIES 30
profile.country.GB.title
HannahEd01
Community Team

Hey cikyu99, if you've tried all the steps, contact Sony to escalate the issue.