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kdxe8396 Tv onscreen messages

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profile.country.IE.title
Bobbyj
Explorer
Explorer
May 2018
May 2018

kdxe8396 Tv onscreen messages

Whenever I change channels on our Sky box an onscreen message showing the input and resolution is shown. 

 

Is it possible to turn this off?

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profile.country.GB.title
LightFoot
Specialist
May 2018
May 2018

@Bobbyj wrote:

Whenever I change channels on our Sky box an onscreen message showing the input and resolution is shown. 

 

Is it possible to turn this off?

Hi @Bobbyj  This is a bug (at least a year old) that Sony appear to be incapable of fixing. It appears whenever the audio format changes. The "work-a-round" is to turn off the Info Banner completely.  I am not in front of a TV but if I remember right go to Home -> Settings -> Channel setup -> Info banner -> Off. Or if you prefer to keep it and not bothered about Dolby Stereo then change the audio format on your Sky box to Normal so the audio format never changes.

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profile.country.GB.title
LightFoot
Specialist
May 2018
May 2018

@Bobbyj wrote:

Whenever I change channels on our Sky box an onscreen message showing the input and resolution is shown. 

 

Is it possible to turn this off?

Hi @Bobbyj  This is a bug (at least a year old) that Sony appear to be incapable of fixing. It appears whenever the audio format changes. The "work-a-round" is to turn off the Info Banner completely.  I am not in front of a TV but if I remember right go to Home -> Settings -> Channel setup -> Info banner -> Off. Or if you prefer to keep it and not bothered about Dolby Stereo then change the audio format on your Sky box to Normal so the audio format never changes.

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