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Sony LED 4k

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RANGER-TX
New

Sony LED 4k

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my sony LED Tv model 

KD-43X8000G is having this weird backlight in the bottom of the screen ! Is this normal ? I’m so afraid that it’s defective or something wrong with it : note my screen support 4K and Triluminos technology , also this light goes in some video games and other but even in the tv home it’s there 

3 REPLIES 3
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Pascale_F
Moderator

Hi RANGER-TX, 

Welcome to the community. 

This sounds frustrating - I'll try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas. 

Thanks,

Pascale

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The_Black_Rose
Specialist

Hi RANGER-TX,

 

I believe this is a natural phenomenon. I found a link on the Sony website explaining the phenomenon and suggesting ways to resolve it. I'd recommend having a look here: https://bit.ly/2pmpZoS .

 

Cheers,

The_Black_Rose

 

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RANGER-TX
New

So this is a normal thing ? Cause it’s only appear slightly when the whole room is dark

Freddie