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Black screen, phone is on, get notifications but wont show anything on screen

tallgeeseblue
Visitor

Black screen, phone is on, get notifications but wont show anything on screen

Was using the phone listening to music and screen went black,  now it wont show anything, I can hear sond notifications (texts,FB, etc) but nothing shows on screen. If you turn on phone hold at an angle you can see the backlight ? (screen is not completely dark) but nothing is on screen it is just black. I tried the reset with volume and power as I have had to do with  my xperia x but it did not work. I tried the companion and a software repair it went through and said phone is ready to use, however screen is still black. Any other solutions?

1 REPLY 1
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Qatrium
Expert

@tallgeeseblue

I think it's the time to contact your Local support and get your phone inspected by a professional.