Cannot be reached after update

[ercikitij]

Hi.I have update my m5(marshmallow) but then nobody can reach my phone even though I can make call or send or receive sms.now i cannot solve the problem,please help.If you have any solution please send a PM. Thanks

[Christofer · Accepted solution]

Hi @ercikitij, I'm sorry to hear of this.

Could you try changing your phone's preferred network type and see if that makes a difference? This can be done through Settings > More > Mobile networks > Preferred network type. I suggest that you try changing this to only GSM, just to see if you can be reached then. 

[ercikitij]

Thanks for your suggestion. The problem has been solved

[Christofer]

Glad to hear that.