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Constant crashing (com.android.phone stopped) after update

SOLVED
Mozartis
Visitor

Constant crashing (com.android.phone stopped) after update

Hello, after I updated to Android 6.0 com.android.phone stopped working and keeps crashing. I've tried stopping it in app manager, but that didn't work. I hope that you can help me.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.US.title
Qatrium
Expert

This is a core system app, and I think the only way to get it fixed is to perform a software repair using Xperia Companion. You'll need to backup your important data before you proceed with the repair process.

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2 REPLIES 2
profile.country.US.title
Qatrium
Expert

This is a core system app, and I think the only way to get it fixed is to perform a software repair using Xperia Companion. You'll need to backup your important data before you proceed with the repair process.

YoGem
Leader

You can stop the madness with a bit of patience, between pressing ok to the crash dialog, go to Settings, apps, select system apps, scroll down until you find phone, tap it and start immediately to clear cache and data. The app will stop crashing. Proved, it works. Slightly_smiling_Face