Ford Sync and Bluetooth

[johnnyboy1963]

I've successfully paired M4 Aqua with my car using BT. The only problem is when I receive an incoming call. Not only do I hear the car's ringtone but my phone also rings as usual.
Is there any way to disable the phone's ringtone when connected via BT?

[CameronT · Accepted solution]

Hi @johnnyboy1963,

Welcome to the community.

You can customise what happens when you connect to your car by using the Smart Connect app. You can add an event so that when you connect to your car, your ring volume is turned down, and when you disconnect from the cars bluetooth, it will be turned up to normal.

[johnnyboy1963]

Thanks Cameron, this has solved the problem.

[CameronT]

No problem @johnnyboy1963, happy to help