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Home button hidden when keyboard open

SOLVED
VuongVu
Visitor

Home button hidden when keyboard open

My error was the home button is hidden when keyboard is opened for message, input something in web browser...

I've reset the phone but it can not be helped :(, please help me. Sorry, my english so bad.

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1 ACCEPTED SOLUTION

Accepted Solutions
Hampus
Champion

Hi,


Did you perform a factory reset of the device? Did you install any applications/restore any kind of backup after this? If you did install some applications, could you try to boot the phone into safe mode to see if same thing happens?
/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

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7 REPLIES 7
Hampus
Champion

Hi,


Did you perform a factory reset of the device? Did you install any applications/restore any kind of backup after this? If you did install some applications, could you try to boot the phone into safe mode to see if same thing happens?
/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

VuongVu
Visitor

I have access to safe mod but not anything unusual appearance but my home buttons appear normal again, when I reset my problem back. Thank you for your reply.

profile.country.GB.title
Uliwooly
Expert

@VuongVu

Your problem it's caused by a third party app, which app? you will have to uninstall one by one until you find the culprit. 

VuongVu
Visitor

Thank you for your help, my problem is solved :). Thank you.

Hampus
Champion

Glad to hear! Could I ask which app that caused this behaviour? Slightly_smiling_Face

VuongVu
Visitor

My error derived from software EasyTouch(Classic and Holo version), its setting causes this error. Go to Settings -> General -> uncheck SmartHide, my problem was solved. Grinning_Face

Hampus
Champion

Thank you for the information! :smileysmileythumbsup: