Lost ringtones preview

[dragoverde1]

Dear friends,

during a bad cleaning operation I cancelled the ringtones preview and now I can't choose any ringtone by earing its preview.

May you help me, without making a total restore of the ringstone?

[_alexdon_]

No data is lost in safe mode. Just 3rd party apps are not loaded.

[dragoverde1]

Yesterday evening I was confused by what is happened in Paris.

Now I've just tried to restart in safe mode (looking at the link you suggested) but I was not able. Could be correct to install this app"Boot Smart" and try again?

[_alexdon_]

No, it should be default. Tap longer on turn off, you should get a popup to reboot in safe mode.

[dragoverde1]

Ehm, sorry. Now I am in safe mode, but I don't hear any preview sound. If I choose another sound, without listening its preview, at the end sound changes, but it's not easy to change ringtones without knowning which is the sound.

[_alexdon_]

I am still not sure I understand exactly what's going on. But perhaps I can grab some info by next week.

[dragoverde1]

You are right. My English is not so good.

I try again to explain the problem.

If I want to change the ringtone of the phone I go to the list of all ringtones and I choose one of them, but I don't listen any sound.

The smartphone ugually changes the ringtone and obtain the new one, but it's not easy to work in this way.

I hope that now you could understand better and I wait for any your suggestion on next week.

Have a good Sunday.

[_alexdon_ · Accepted solution]

Ok, this should be available using sound picker. You can listen to a song you want as ringtone if you have raised media volume, after you tap on it it should play.

[dragoverde1]

Solved!!!

I went to the music player and I select the directory where sounds are collected.

There I found that media volume was off and I raised it. Now it works very well!

Thanks for the time you spent for me and the patience you had.

[_alexdon_]

Great.

[Christofer]

I'm glad to hear that you two were able to solve this!