M4 AQUA Restarting itself and shutting itself down.

[M4AQUAFLOP]

I just got the phone on July 6. Within 2 hours of starting it up at the store it had restarted itself. In  72 hours the phone had 58 System Incidents. Went back to the store had the hardware & sim card replaced. Now the new device is doing the samne thing, but worse! Since July 11 till now I have had 99 System Incidents!!! What is the problem?? I tried doing all the resets and PCC, unloading apps & their updates... Still resets every 20mins or less... Sometime it just completly shuts down! 2 Brand new out of the box devices faultly? Or is it a hardware issue.. I called sony support, they claim (as well as my service provider Virgin Mobile) that I am the first person in North America to be having these problems with their new phone!! The chances I got the only 2 defective ones in a row. I think the odds are to small... Can anyone enlighten my situation or offer suggestions?? I waited 4 years to get a new phone... Maybe I should have waited longer

[Adam_R]

Had another freeze so its not the launcher ;*(

[Adam_R]

And now just happened again - with Stamina mode off

[Adam_R]

Several times today.

Think I'll do a software repair tonight and if it keeps on happening after that its a non-Sony phone for me.

[Adam_R]

Did a repair through Bridge and within an hour of finishing setting up all my apps etc I had another freeze.

Think this is going back this weekend.

[Adam_R]

Took it back. Couldnt trust a phone like this and I need to be contactable.

[M4AQUAFLOP]

Yeah I ended up exchanging mine for 2 other M4s before I got one that works properly... So far no issues with this one.... What phone did you replce yours with?

[Adam_R]

I now have a second hand Xperia Z1 which has turned out to be a far more reliable phone. Still gets warm, and the touchscreen sometimes doesn't like that but switching display on or off soon removes any occasional niggle,.

At least I know I can rely on this to take a call

[Dave_JG]

Hi there,

Did anyone find a solution to this problem with Xperia M4 Aqua? I received my new Xperia M4 Aqua this week and it is restarting itself almost every 20 mins. I did a factory reset then it did not restart for about 8 hours but then it started rebooting itself again.

[ivankamart]

I think due to overheated hardware it restarts

http://1tour.vn

[balakrishnaga]

its mainly due to some hardware issue as all the M4 aqua phones are not having same issues. its better to get it replaced asap.