memory

[Stacy1]

Phone keeps saying that I do not have enough memory to download anything....only apps I have downloaded is banking and messenger...even if I delete am app I already have then reinstall it it gives me the same error message that I don't have enough memory to download this app
Help please

[Uliwooly]

Settings > storage > clear cache > restart your phone > try again.

[Stacy1]

Didn't work 😞

[_alexdon_]

If you go to settings-apps-downloaded,how much free memory do you have?

[Stacy1]

250mb

[_alexdon_]

That is the issue,you need to remove apps that you have installed to free up space.

[Stacy1]

Only downloaded apps I have on are messenger and my banking app

[_alexdon_]

That cannot be,250 MB means you have installed applications. The device has 1,8-1,9 GB internal,right?

[Stacy1]

Yeah 1.8 that's why I don't understand why ny memory is so slow...maybe best just to take it to the store I got it as its contract and let them have a look?

[_alexdon_]

Before that,could you post a screenshot?